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Delivery and Shipping

  1. The SempreIn only ships on business days. For an estimate of the shipping time is taken into account weekends and holidays.
  2. After the payment of an order, SempreIn will ship the order within 2 business days. To this time frame is added the time of transport of the shipping method choosen by the Client.
  3. for PRODUCTS WITH DELAYED DELIVERY (the products covered are properly marked), the SempreIn adds to the normal order preparation time of 2 days (as shown on the point above) 3 to 5 more days, due to the products requiring special atention, being for personalization services or unavailable sizes, except stock disruption, that if it happens the customer will be immediately contacted by SempreIn.
  4. for PRODUCTS BY ORDER (the products covered are properly marked), the SempreIn adds to the normal order preparation time of 2 days (as shown on the point number 2) the maximum of 20 more days to the order processing time, due to the products being custom made to the customer preferences, except stock disruption of materials on the supplier or any other third party problem outside SempreIn's control, in which case, the customer will be immediately contacted by SempreIn.
  5. The SempreIn isn't responsible for any retention or customs taxes on any order, having the Client the responsability to know if the order might be retained or be taxed by customs on the arrival country.
  6. The SempreIn declines any responsability for any delay or impossibility of processing or delievering an order, due to error or insufficient data provided by the Client.
  7. The risk of lost or damage is transferred to the Client with the delivery of the order.
  8. Shipping methods available:
    1. Pick up in Store Ourivesaria Pinhal - in the fisical location of RPinhal (Ourivesaria Pinhal).
    2. Registered Mail – Registered and tracked mail delivered by CTT.
    3. MRW Urgent Mail – Delivery on the next business day, for orders made up to 10.00h A.M. in Portugal.
    4. Express Mail – National Express Mail for Portugal - Delivery on the next business day until 7.00h P.M., by CTT Expresso. For Islands consult point 5 and table below.
  9. The shipping costs are responsability of the Client and adds to the total values of the products in cart.
  10. If order total is below 35,00€

    Pick up in Store Ourivesaria Pinhal
    Continental Portugalfree
    Madeira and Açores Islandsfree
    Registered Mail
    Continental Portugal4,00 €
    Ilhas da Madeira e Açores4,00 €
    European Union7,95 €
    Rest of the World14,95 €
    MRW Urgent Mail
    Continental Portugal6,00 €
    Express Mail
    Continental Portugal10,00 €
    Madeira and Açores Islands20,00 €

    If order total is between 35,00€ and 100,00€

    Pick up in Store Ourivesaria Pinhal
    Continental Portugalfree
    Madeira and Açores Islandsfree
    CTT Registered Mail
    Continental Portugalfree
    Madeira and Açores Islandsfree
    European Union4,95 €
    Rest of the World11,95 €
    MRW Urgent Mail
    Continental Portugal6,00 €
    Express Mail
    Continental Portugal10,00 €
    Madeira and Açores Islands20,00 €

    If order total is over 100,00€

    Pick up in Store Ourivesaria Pinhal
    Continental Portugalfree
    Madeira and Açores Islandsfree
    CTT Registered Mail
    Continental Portugalfree
    Madeira and Açores Islandsfree
    European Unionfree
    Rest of the Worldfree
    MRW Urgent Mail
    Continental Portugal6,00 €
    Express Mail
    Continental Portugal10,00 €
    Madeira and Açores Islands20,00 €
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