Frequently Asked Questions

We're constantly updating our FAQ page with new questions and answers from our clients, if you did not find the answer you we're looking for please contact us through our contact form.

How much time do I have to pay for my order through MB Reference and what happens if I don't pay?

You have 2 days after you make an order to make payment for that order. If you don't pay within this time period your order will be cancelled.

Do you make engravings?

Yes, we do make engravings in several items, from jewellery pieces to watches back cases. If you want and engraving, just add a note in your order observations field or contact us, indicating what you want to engrave. We're available for any custom work.

I got the wrong size item, can I return or exchange it?

Of course. You have 14 days after purchase to ask for a return, exchange or refund on your order. Just go to our page ""Returns and Refunds"" and follow the steps mentioned.